Help

Below you will find links to many of the articles we have written that you may find helpful. We also have listed many common questions with answers below the links. Moving your Router for Maximum Streaming Speed Power Controls on the Skystream ONE Android TV Box   What is HDMI CEC What is Real Debrid? Setting your date and Time (IMPORTANT) If you are having internet connection issues, Errors while using the browser, Getting limited results in addon searches or any other type of issue. One of the first things you should check is if your date and time is correct. This is very important for how your boxe handles anything that uses the internet. From the units home screen click on settings, press down once and then click on Date & Time. If automatic date & time is off, click on it and then click on the On button to turn it on. If this corrects your date and time then you are done and can press home and begin streaming. If it did not fix your date and time you will need to manually set them. How do I get out of Safe Mode If you or someone in your house manages to somehow put the unit into safe mode simply unplug the power from the unit. Wait 5 seconds and then plug it back in. How to put the box to sleep or Power Off Airmouse Sleep – Press the cursor button to make sure the cursor is off. Tap the red power button once. The unit will go into sleep mode. Power Off – Press and hold the red power button. A pop up will appear asking if you want to Power Off. Press the OK button. The unit will power down completely. Stock Remote Sleep – Tap the power button once. The unit will go into sleep mode. Power Off – – Press and hold the power button. A pop up will appear asking if you want to Power Off. Press the OK button. The unit will power down completely. Media Center Tips How to stop a link that is working for a long time The X button can be used to stop a link if it is stuck “working.” Please note that while this normally works, there are times when it will not work and you will have to wait until the link connects or fails to connect. How to get the status bar to disappear faster Airmouse – To get rid of the status bar that appears when you first start a stream, simply press the cursor lock button and then the back button. This will make the status bar go away. Stock Remote – Simply press the back button once. I get a black screen when I open the Media Center This can happen if you do not close the Media Center properly by clicking on the power icon at the bottom left of the screen and letting the program close on its…

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